1. You can now send documents to debt creditors. Click here for instructions.
2. The Search Bar now has the option to show Account Manager claim stages. Click here for instructions.
3. You can now restrict the Account No. field. Click here for instructions. (4230)
4. When a user opens a locked client, the user now has the ability to open all docs, emails and attachments in history. Click here for instructions on enabling this option. (4035)
5. You can now append a summary CSV file to a PDF generated by an action. Click here for instructions. (4530)
6. The Payment Details window now includes the Payment Method column. Click here to view the Payment Details window. (2989)
7. Reassign Actions now has a permission option/restriction. Click here for instructions on enabling/disabling the restriction. (4534)
8. Realex - You now have the ability to capture BACS/cheque numbers. Click here for instructions. (4814)
9. Realex - You now have the ability to limit payment method options. Click here for instructions. (4811)
10. Realex Permissions - deny ability to take payments has been added. Click here for instructions. (4801)
11. Realex Permissions - permission to edit an Invoice Ref has been added. Click here for instructions. (4801)
12. Sticky note functionality has been added to a claim. Click here for instructions. (4234)
13. OnBase account linking integration has been incorporated. Click here for instructions. (4349)

1. Emails now send to banks as required. (4364)
2. Previous Name no longer missing from Joint Functionality. (4236)
3. Blank lines are not inserted into headers with merge fields whilst Aspose is active. (4621)
4. Introducer filters now work correctly. (4622)
5. Run Once Per Client actions are no longer scheduled. (4389)
6. LogiClaim will now run without an Internet connection. (4582)
7. Individual commission change now saves. (4511)
8. When importing a questionnaire, the User Permissions are now created correctly. (4715)
9. Users can now run a Word document, print a Word document, print the document to PDF using Aspose. This now applies to documents, emails and SMS. Aspose can be de/activated in the config menu but overridden for specific documents/actions. (4365)
10. View Claim Stages Action Only permission should be set only be ticked if that is the ONLY permission you want active as it overrides all other action permissions. Ensure this setting is unticked if you select ALL permissions. (4618)
11. Error when accepting Realex payments is now fixed. (5838)
12. Realex - Payment Methods has been amended. (4811)
13. The Client Alt Ref now displays in the main To Do list. (4865)
14. Scanning separator page now works. (4912)

1. The new search by address from the Royal Mail database does not work in the free versions of SQL as the size of the index is limited.
2. The Cancel All Run All button has been disabled as it was creating errors.
3. Sending emails with a header/footer attached whilst Aspose is active inserts extra pages.
4. Exiting after having opened a locked client whilst using Ultra-Dialler may throw a Windows error.
5. Email drafts do not save.

• Our support for Microsoft Windows XP expired at the end of December 2014 - to continue benefiting from the latest releases of our software upgrade your version of Microsoft Windows.
• As of 16^th July 2015, new versions of Logican software no longer support Microsoft Office 2003.

Several bits of software do not work in Windows 10, and if they are installed on your PC when you upgrade they can damage the registry.

The main problem is that not only does the software not work, but the uninstallers also do not work and the registry is corrupted.

Microsoft SQL Server Express 2008 r2

• This must be uninstalled before the upgrade. After the upgrade the Microsoft uninstaller fails to work and no other version can be installed because 2008 locks the registry.
• After the upgrade, Microsoft SQL Server Express 2012 or 2014 needs to be installed.

AVG 2014

• AVG 2014 and below must be uninstalled before the upgrade. If it is left installed, it randomly blocks access to the Internet. The uninstaller also fails to work.
• AVG 2015 is the Windows 10 approved version.

Microsoft Office

• 2007 is the oldest version that will run on Windows 10.
• If you have 2007 or 2010 installed at the time of upgrade, the Microsoft Interop functions are corrupted as all version numbers of office are set to 15 which is Office 365.
• Uninstall Microsoft Office before the upgrade.
• Reinstall Microsoft Office after.

Windows Update

• In windows 10 Updates cannot be turned of. Home users will have their PC restart at any point of the day where there is inactivity.
• Here is the workaround - great article: http://www.thewindowsclub.com/turn-off-windows-update-in-windows-10

Summary

Before upgrading to Windows 10 you must uninstall the following:

• Microsoft SQL Server Express 2008
• AVG 2014 and below
• Microsoft 2007 and 2010
• After Upgrade to Windows 10 you can install
• Microsoft SQL Server Express 2012 and/or 2014
• AVG 2015
• Microsoft 2007, 2010, 2013 or 365
• You need to do the workaround above if you wish to turn off Windows Updates.