What's New in LogiClaim 2015.10.21.2152

This Version has been tested in Windows 10

New Features

  1. [Dialler] Max call back delays include today in the number count. (3934)
  2. [Dialler] Call window calendar format has been changed to only show the current month's days in the calendar pane.
  3. [Dialler] The time label has been moved. (3996)
  4. There is now a setting to toggle whether changing a Claim Type will automatically adjust the Claim Status. Click here for instruction.
  5. Triggers have been added to log changes tor various tables.
  6. When a new release is installed and launched, a status bar indicates that files are being copied over to prevent users from re-clicking the launch icon. (4049)
  7. Action Types can now be added to Claim Stages. Click here for instruction. (3664)
  8. A button has been added to auto-calculate commissions upon clicking a button. Click here for instruction. (3717)
  9. An override option for the config setting has been added to enable the choice of using Aspose versus Word depending on the merge fields necessary for a document. Click here for instruction.
  10. Disable Claim Type Buttons Once option has been added. Click here for instruction. (4190)
  11. There is now an option to enable/disable duplex printing. Click here for instruction. (3837)
  12. There is a config option to change the colour of a the questionnaire tab and keep the changed colour until all mandatory questions have been answered. Click here for instruction. (3992)
  13. There is now an option to enable an important note to display before an action is run. Click here for instruction. (4070)
  14. There is now an option to restrict the max character amount in the account number field. Click here for instruction. (4230)
  15. There is now an option to enable modification of a locked client. Click here for instruction.

Defects Fixed

  1. Deleted Users will now remain attached to any case they handled until manually removed. (993)
  2. Payments made from using the billing tab will be kept despite changes to the offer. (3751)
  3. Items can be deleted from the main ToDo list.
  4. Client Details Dependents Tab has been restored to the Debt Management permissions.(3976)
  5. Merge PDF Files window now has a scroll bar. (3858)
  6. Last password change date is no longer updated upon applying other changes to a user. (4204)
  7. VAT is longer added when the Include VAT checkbox is not ticked. (4006)
  8. A scanned attachment now prints after the main body of a document. (4260)
  9. [Dialler] Dialler callback todo action has been removed. (4189)
  10. Client Previous Surnames field has been returned to the client window. (4236)

Known Issues

  1. The new search by address from the Royal Mail database does not work in the free versions of SQL as the size of the index is limited.
  2. The Cancel All Run All button has been disabled as it was creating errors.
  3. Sending emails with a header/footer attached whilst Aspose is active inserts extra pages.
  4. Exiting after having opened a locked client whilst using Ultra-Dialler may throw a Windows error.
  5. Email drafts do not save.

PLEASE NOTE:

  • Our support for Microsoft Windows XP expired at the end of December 2014 - to continue benefiting from the latest releases of our software upgrade your version of Microsoft Windows.
  • From the 16th July 2015, new versions of Logican software will no longer support Microsoft Office 2003.

Windows 10

Several bits of software do not work in Windows 10, and if they are installed on your PC when you upgrade they can damage the registry.

The main problem is that not only does the software not work, but the uninstallers also do not work and the registry is corrupted.

Microsoft SQL Server Express 2008 r2

  • This must be uninstalled before the upgrade. After the upgrade the Microsoft uninstaller fails to work and no other version can be installed because 2008 locks the registry.
  • After the upgrade, Microsoft SQL Server Express 2012 or 2014 needs to be installed.

AVG 2014

  • AVG 2014 and below must be uninstalled before the upgrade. If it is left installed, it randomly blocks access to the Internet. The uninstaller also fails to work.
  • AVG 2015 is the Windows 10 approved version.

Microsoft Office

  • 2007 is the oldest version that will run on Windows 10.
  • If you have 2007 or 2010 installed at the time of upgrade, the Microsoft Interop functions are corrupted as all version numbers of office are set to 15 which is Office 365.
  • Uninstall Microsoft Office before the upgrade.
  • Reinstall Microsoft Office after.

Windows Update

Summary

Before upgrading to Windows 10 you must uninstall the following:

  • Microsoft SQL Server Express 2008
  • AVG 2014 and below
  • Microsoft 2007 and 2010
  • After Upgrade to Windows 10 you can install
  • Microsoft SQL Server Express 2012 and/or 2014
  • AVG 2015
  • Microsoft 2007, 2010, 2013 or 365
  • You need to do the workaround above if you wish to turn off Windows Updates.

 

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