1: An option has been added to change the PDF duplex printing set-up. Click here for instruction.

1: Using the Claim types window or opening a claim where a Status' description exceeds 50 characters no longer throws an error. (3942)

2: Using the claim window and the main ToDo list with grouped action no longer throws errors. (3970)

3: A memory leak was rectified. (3973)

1. The new search by address from the Royal Mail database does not work in the free versions of SQL as the size of the index is limited.
2. The Cancel All Run All button has been disabled as it was creating errors.
3. Sending emails with a header/footer attached whilst Aspose is active, inserts extra pages.
4. Exiting after having opened a locked client whilst using Ultra-Dialler may throw a windows error.

• Our support for Microsoft Windows XP expired at the end of December 2014 - to continue benefiting from the latest releases of our software upgrade your version of Microsoft Windows.
• From the 16^th July 2015, new versions of Logican software will no longer support Microsoft Office 2003.

Several bits of software do not work in Windows 10, and if they are installed on your PC when you upgrade they can damage the registry.

The main problem is that not only does the software not work, but the uninstallers also do not work and the registry is corrupted.

Microsoft SQL Server Express 2008 r2

• This must be uninstalled before the upgrade. After the upgrade the Microsoft uninstaller fails to work and no other version can be installed because 2008 locks the registry.
• After the upgrade, Microsoft SQL Server Express 2012 or 2014 needs to be installed.

AVG 2014

• AVG 2014 and below must be uninstalled before the upgrade. If it is left installed, it randomly blocks access to the Internet. The uninstaller also fails to work.
• AVG 2015 is the Windows 10 approved version.

Microsoft Office

• 2007 is the oldest version that will run on Windows 10.
• If you have 2007 or 2010 installed at the time of upgrade, the Microsoft Interop functions are corrupted as all version numbers of office are set to 15 which is Office 365.
• Uninstall Microsoft Office before the upgrade.
• Reinstall Microsoft Office after.

Windows Update

• In windows 10 Updates cannot be turned of. Home users will have their PC restart at any point of the day where there is inactivity.
• Here is the workaround - great article: http://www.thewindowsclub.com/turn-off-windows-update-in-windows-10

Summary

Before upgrading to Windows 10 you must uninstall the following:

• Microsoft SQL Server Express 2008
• AVG 2014 and below
• Microsoft 2007 and 2010
• After Upgrade to Windows 10 you can install
• Microsoft SQL Server Express 2012 and/or 2014
• AVG 2015
• Microsoft 2007, 2010, 2013 or 365
• You need to do the workaround above if you wish to turn off Windows Updates.