What's New in LogiClaim 2015.4.27.1466
New Features
Defects Fixed
1: When setting up a new Claim Type, the Default Status is now marked correctly as mandatory.
2: The search by Introducer function is now working correctly.
3: When setting up a new Text Question in the Questionnaire, leaving the Mapping field blank no longer disables the
--- cancel button.
4: The intermittent error when saving a Client has been fixed. (2815)
5: The system is now saving Previous Address line 6,7 and 8 correctly and they are now showing in Mailmerge.
6: Outstanding Ultra dialer issues have been completed - Reconnect after disconnect, Disposition groups functionality
--- and UI added, time and date stored for call back action, Call complete doesn't cause system hang and agent is
--- called back after hanging up.
7: The problem whereby a claim locks or errors if associated with a deleted Claim Type or Commission has been fixed. (3099)
8: The Addresses now show correctly on the main To Do list. (3140)
9: When searching by Phone Number, the associated Claims are now displayed correctly. (3151)
10: Clicking in the address boxes no longer records a Log change.(2996)
11: The Reassign Client tool, opens and operates faster.(3177)
Known Issues
1: The new search by address from the Royal Mail database does not work in the free versions of SQL as the size of
--- the index is limited.
2: The Cancel All Run All button has been disabled as it was creating errors.
3: There are known issues with the Ultra-Dialler user interface which are still under development.
4: When a client delays in answering a call from Ultra, the call status displays and remains as Unavailable until
--- the the call is completed.
PLEASE NOTE:
Our support for Microsoft Windows XP expired at the end of December 2014 - to continue benefiting from the latest releases of our software upgrade your version of Microsoft Windows.
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