1. When an Action Type is deleted, an alert will pop up informing the User that of any related Action Types that will be affected by the deletion. If the User chooses to proceed, all references to that Action Type will be deleted. (11797)

2. The following fields have been added to Conditional Actions: PPI Amount, Start Date, Bank Group, Branch Group, Bank Category, Branch Category, Account Owner Type and End Date. For instructions on how to use Conditional Actions, click here.

3. The option to run actions conditionally according to the Last Action Run has also been added. (12426)

4. When documents are scanned (whether using a barcode, or not) or manually attached, the filename will now be in the following format: "action description-clientid-claimid-bank name". (12316)

5. A user is now prevented from setting up a conditional action for a different claim type from that of the parent action.

6. If a user changes the parent action claim type to be different from the claim type of the conditional action, a pop-up will show to warn the user that the conditional action has been removed from this action.

7. There is now an option to allow renaming of attached scans. This will save them in the document directory under the chosen name. For instructions click here.

8. New LT Mergefields have been added for Previous Addresses. For instructions on how to use LT Mergefields click here.

9. Unlimited Previous Addresses can now be added using the New Client Window. For instructions click here.

10. The Scanning Window has been updated with new features. Click here for instructions. (12022)

11. Performance Speed has now improved when running actions.

1. An error is no longer thrown when an Email is sent, even when there is no Bank selected for the Client. (12297)

2. Attached Scans no longer error when opened. (12825)

1. The new search by address from the Royal Mail database does not work in the free versions of SQL as the size of the index is limited.
2. The Cancel All Run All button has been disabled as it was creating errors.
3. Sending emails with a header/footer attached whilst Aspose is active inserts extra pages.
4. Exiting after having opened a locked client whilst using Ultra-Dialler may throw a Windows error.
5. Email drafts do not save.

• Our support for Microsoft Windows XP expired at the end of December 2014 - to continue benefiting from the latest releases of our software upgrade your version of Microsoft Windows.
• As of 16^th July 2015, new versions of Logican software no longer support Microsoft Office 2003.

Several bits of software do not work in Windows 10, and if they are installed on your PC when you upgrade they can damage the registry.

The main problem is that not only does the software not work, but the uninstallers also do not work and the registry is corrupted.

Microsoft SQL Server Express 2008 r2

• This must be uninstalled before the upgrade. After the upgrade the Microsoft uninstaller fails to work and no other version can be installed because 2008 locks the registry.
• After the upgrade, Microsoft SQL Server Express 2012 or 2014 needs to be installed.

AVG 2014

• AVG 2014 and below must be uninstalled before the upgrade. If it is left installed, it randomly blocks access to the Internet. The uninstaller also fails to work.
• AVG 2015 is the Windows 10 approved version.

Microsoft Office

• 2007 is the oldest version that will run on Windows 10.
• If you have 2007 or 2010 installed at the time of upgrade, the Microsoft Interop functions are corrupted as all version numbers of office are set to 15 which is Office 365.
• Uninstall Microsoft Office before the upgrade.
• Reinstall Microsoft Office after.

Windows Update

• In windows 10 Updates cannot be turned of. Home users will have their PC restart at any point of the day where there is inactivity.
• Here is the work-around - great article: http://www.thewindowsclub.com/turn-off-windows-update-in-windows-10

Summary

Before upgrading to Windows 10 you must uninstall the following:

• Microsoft SQL Server Express 2008
• AVG 2014 and below
• Microsoft 2007 and 2010
• After Upgrade to Windows 10 you can install
• Microsoft SQL Server Express 2012 and/or 2014
• AVG 2015
• Microsoft 2007, 2010, 2013 or 365
• You need to do the work-around above if you wish to turn off Windows Updates.