How to Add, Edit or Delete Case Types
Open the Case Types Window
1: Click Admin from the Menu.
2: Select Case Types from the drop down list - the Case Types window will open.
Add a Case Type
1: Click the New button from the Menu - the New Case Type window will open.
Edit a Case Type
1: Select the Case Type to Edit.
2: Click Edit from the Menu - the Edit Case Type window will open.






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