How to manually schedule an Action

Open the Search window

Open the Search window

1: Click Search from the menu - the Search window will open.

Open the Client window

Open the Client window

1: Enter some Search Criteria

OR press Enter to display all clients.

2: Double click on the required client - the Client's window will open.

Schedule the Action

Schedule the Action

1: Click on the Debt tab.

2: Click the Action Library tab.

3: Select the required Action.

4: Select which User's ToDo list the Action should be scheduled to and when for, or choose Auto Assign from the drop-down list. Click here for instruction on setting up auto-assign.

5: Click the Reminder check-box if required. Click here for instruction on reminder set-up.

6: Click Schedule - the Action will now appear in the relevant ToDo list in black text and will change to red text once the appointed time arrives.

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