Move Existing Invoices/Payments

This feature enables you to move existing invoice/payments from one contact to another contact in the case where an invoice/payment was raised to the wrong contact.

Note: This feature can only be used for paid and unpaid invoices that only have been paid by one payment. Payments can only be transferred if they are allocated to one invoice.

Note: A paid invoice that generated a management invoice and the management invoice has been paid cannot be transferred to another contact.

From an Invoice

From the main Invoices window or from any Invoices tab, select the relevant invoice and click Transfer to Another Contact.

Select the relevant contact and click OK.

The invoice is now raised to the newly selected contact.

Note: If the selected invoice was in the Email Preview queue, the original invoice will be removed from the queue and the newly generated invoice will NOT be added to the queue.

From a Payment

From the main Payments window or from any Payments tab, select the relevant invoice and click Transfer to Another Contact.

Select the relevant contact and click OK.

The payment is now applied to the newly selected contact.

Introduced in version 2018.11.1.5507 released on 27/11/2018

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