What's New in LogiClaim 2016.7.15.2686
New Features
- You can now enable users to edit and save a document in the history window by clicking Admin > Users > Users > select the relevant user > Permissions tab > from the General section, tick Allow Saving Changes to Historical Word Docs. (5529)
- You can now edit the label text of a claim field. Click here for instructions. (5473)
- A config option has been added to disable adding error messages to History. Click Admin > Config > Claim Form > History > Add Run Action Error Message To History. (5905)
- A config option has been added to generate an error message when an action fails to run. Click Admin > Config > Misc > Show Error Message When Run Action Fails. (5905)
- You now have the option to remove the old Questionnaire tab from the claim window by unticking Admin > Users > Users > select the relevant user > Permissions tab > from the Permission Based Visibility section, untick View Old Questionnaire Tab.
Defects Fixed
- Editing an action while a client is open no longer errors. (5729) (6126)
- When running an action from the Client Action Library fails, a message box with the error message now appears and the action is not be added as a To Do. (5905)
- When running an action from the Client Action Library fails, the action is no longer added to the To Do list. (5921)
- Received from client amount no longer errors. (6106)
- You can now edit an SMS before sending. (5918)
- The questionnaire claim tab no longer loses focus when switching to a different claim.
- Deleted claims no longer appear in search count. (5846)
- Double clicking Run Action or Run All no longer throws an error in empty To Do lists. (5990)
- Editing an attachment no longer errors. (6104)
- Clicking OK without entering data no longer creates blank bank entries. (6200)
- When setting a billing schedule date to begin on the last day of the month, accounting for February 28/29 now behaves correctly. (6036)
Known Issues
- The new search by address from the Royal Mail database does not work in the free versions of SQL as the size of the index is limited.
- The Cancel All Run All button has been disabled as it was creating errors.
- Sending emails with a header/footer attached whilst Aspose is active inserts extra pages.
- Exiting after having opened a locked client whilst using Ultra-Dialler may throw a Windows error.
- Email drafts do not save.
PLEASE NOTE:
- Our support for Microsoft Windows XP expired at the end of December 2014 - to continue benefiting from the latest releases of our software upgrade your version of Microsoft Windows.
- As of 16th July 2015, new versions of Logican software no longer support Microsoft Office 2003.
Windows 10
Several bits of software do not work in Windows 10, and if they are installed on your PC when you upgrade they can damage the registry.
The main problem is that not only does the software not work, but the uninstallers also do not work and the registry is corrupted.
Microsoft SQL Server Express 2008 r2
- This must be uninstalled before the upgrade. After the upgrade the Microsoft uninstaller fails to work and no other version can be installed because 2008 locks the registry.
- After the upgrade, Microsoft SQL Server Express 2012 or 2014 needs to be installed.
AVG 2014
- AVG 2014 and below must be uninstalled before the upgrade. If it is left installed, it randomly blocks access to the Internet. The uninstaller also fails to work.
- AVG 2015 is the Windows 10 approved version.
Microsoft Office
- 2007 is the oldest version that will run on Windows 10.
- If you have 2007 or 2010 installed at the time of upgrade, the Microsoft Interop functions are corrupted as all version numbers of office are set to 15 which is Office 365.
- Uninstall Microsoft Office before the upgrade.
- Reinstall Microsoft Office after.
Windows Update
- In windows 10 Updates cannot be turned of. Home users will have their PC restart at any point of the day where there is inactivity.
- Here is the workaround - great article: http://www.thewindowsclub.com/turn-off-windows-update-in-windows-10
Summary
Before upgrading to Windows 10 you must uninstall the following:
- Microsoft SQL Server Express 2008
- AVG 2014 and below
- Microsoft 2007 and 2010
- After Upgrade to Windows 10 you can install
- Microsoft SQL Server Express 2012 and/or 2014
- AVG 2015
- Microsoft 2007, 2010, 2013 or 365
- You need to do the workaround above if you wish to turn off Windows Updates.
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