What's New in LogiClaim 2016.5.11.2512 and Patches 2016.5.11.2521/2526/2534/2543/2550/2567/2570/2606

New Features

  1. Validation has been added to prevent PDF file name errors.
  2. An alternate email field has been added to the client form and is now searchable. Click here for instructions on enabling this field. (4706)
  3. Realex - The credit/debit cards list used with the payment gateway has been updated to include Electron, Maestro, Visa Credit/Debit and Delta. (5077)
  4. You now have the ability to hover over an email in the To Do list to view the contents of the email. (5136)
  5. You can now set the amount of days before the license file message displays, and it now appears as a small bubble at the bottom-right of the screen. Click here for instructions on setting this option. (3879)
  6. We have optimised the speed across all search screen queries.
  7. You can now add a range of surcharges to a bill based on a pre-determined percentage of the claim's total bill. Click here for instructions. (5230)
  8. The merge field ClaimDetailsClaimTypeoptionDescription outputs the claim type option. (5461)

Defects Fixed

  1. When an action is run from the Claim Window Action Library and no user is selected from the drop down list, the Action is no longer automatically scheduled to a user. (4443)
  2. You can now allocate specific users while using action options. (4552)
  3. Documents using scanned attachments that are assigned to the default printer now prints the attachment. (4821)
  4. Parent actions are no longer deleted by their child To Dos. (4891)
  5. The highlighted item on the todo list now stays in place after actions are run. (5093)
  6. Opening a Scanned Document from a Claim History no longer changes the scanned "By" field. (5003)
  7. The Users Logged On Report now works without error. (5364) (5378)
  8. The Search function now runs faster. (5202)
  9. Rescheduling actions through main To Do list works. (4522)
  10. The date and time a document has been scanned now retains the date the document is attached to client/claim. (5417)
  11. Copy/Move Documents now works with .doc, .docx and .pdf files. (5532)
  12. Owed by auto-calculate now works correctly. (5382) (4433)
  13. When opening a Word document from the history, the PDF files no longer open.
  14. The Default Printer now works in Actions when set to Auto Print.
  15. Post Code Search has been fixed.
  16. Fixed the speed issue created when moving tabs. (5356)
  17. Lock To Top feature is now working correctly. (5804)
  18. The Run All feature is now working correctly. (5809/5835)
  19. Scan to PDF is now not returning a blank black page. (5288)
  20. Scans no longer display in negative. (5288)
  21. Debt Collection tab now updates. (5751)
  22. You can now run bulk actions and the select the last action without an error. (5903)
  23. SMS actions no longer auto-send. (5918)

Known Issues

  1. The new search by address from the Royal Mail database does not work in the free versions of SQL as the size of the index is limited.
  2. The Cancel All Run All button has been disabled as it was creating errors.
  3. Sending emails with a header/footer attached whilst Aspose is active inserts extra pages.
  4. Exiting after having opened a locked client whilst using Ultra-Dialler may throw a Windows error.
  5. Email drafts do not save.

PLEASE NOTE:

  • Our support for Microsoft Windows XP expired at the end of December 2014 - to continue benefiting from the latest releases of our software upgrade your version of Microsoft Windows.
  • As of 16th July 2015, new versions of Logican software no longer support Microsoft Office 2003.

Windows 10

Several bits of software do not work in Windows 10, and if they are installed on your PC when you upgrade they can damage the registry.

The main problem is that not only does the software not work, but the uninstallers also do not work and the registry is corrupted.

Microsoft SQL Server Express 2008 r2

  • This must be uninstalled before the upgrade. After the upgrade the Microsoft uninstaller fails to work and no other version can be installed because 2008 locks the registry.
  • After the upgrade, Microsoft SQL Server Express 2012 or 2014 needs to be installed.

AVG 2014

  • AVG 2014 and below must be uninstalled before the upgrade. If it is left installed, it randomly blocks access to the Internet. The uninstaller also fails to work.
  • AVG 2015 is the Windows 10 approved version.

Microsoft Office

  • 2007 is the oldest version that will run on Windows 10.
  • If you have 2007 or 2010 installed at the time of upgrade, the Microsoft Interop functions are corrupted as all version numbers of office are set to 15 which is Office 365.
  • Uninstall Microsoft Office before the upgrade.
  • Reinstall Microsoft Office after.

Windows Update

Summary

Before upgrading to Windows 10 you must uninstall the following:

  • Microsoft SQL Server Express 2008
  • AVG 2014 and below
  • Microsoft 2007 and 2010
  • After Upgrade to Windows 10 you can install
  • Microsoft SQL Server Express 2012 and/or 2014
  • AVG 2015
  • Microsoft 2007, 2010, 2013 or 365
  • You need to do the workaround above if you wish to turn off Windows Updates.

 

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