How to Set Up a Claim Duration Stage
This feature allows the user to log how long a particular claim remained between 2 given actions that were run in a GIVEN sequence.
Open the Claim Duration Log window
1: Click Admin from the Menu.
2: Select Drop Down Lists --> Claim Duration Log from the drop down menu - the Claim Duration Log window will open.
Add a Duration Stage
1: Click New to Add a Stage
2: Type in the description required.
3: Click OK to Save the data and close the window.
Edit a Duration Stage
1: Select the Stage to Edit.
2: Click Edit - you will now be able to Edit the selected line.
3: Click OK to Save the data and close the window.
Delete a Duration Stage
1: Select a Stage to Delete.
2: Click the Delete button - the Stage will be Deleted.
3: If deleted in error, click the Undelete button, the Stage will be restored.
4: Click OK to Save the data and close the window.
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