How to Set up an Action to run on only one specific Claim Type or All Claim Types - Create an Action Group

Open the Action Library

Open the Action Library

1: Click Admin from the Menu.

2: Select Action Library from the drop down list - the Action Library window will open.

If Required - Create a New Group

If Required - Create a New Group

1: Click New Group - the New Group window will open

1: Select the place in the tree that the Group should be created.

2: Type a Description for the Group.

3: Select a Case Type from the drop down list.

4: If the Group should show in the Action Library, tick the Show in Action Library tick box.

Select the Users that should be able to see this Action Group

Select the Users that should be able to see this Action Group

1: Tick the tick boxes of any user that should be able to see this Group.

2: Click OK to Save the data and Close the window.

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