1: Click Admin from the Menu.

2: Select Config from the drop-down menu - the Config window will open.

1: Click the General tab - the General window will open.

2: Tick the Insert History Item Client File Opened When Client Opened check-box.

3: Click OK to save the setting and close the window.

1: Click the client's History tab - the History window will display.

2: Ensure that the All Claims check-box is ticked.

3: All previous occurrences of this client's file being opened are logged.