How to change the "\" in a Claim number to "/" in Mail merge
Open Config
1: Click Admin from the Menu.
2: Select Config from the drop down list - the Config window will open.
Change the setting
1: Select the Claim Form tab - the Claim Form window will open.
2: Select the Misc tab - the Misc window will open.
3: Tick the Change Claim Ref from "\" to "/" For Mail Merge tick box to use "/" or untick to use "\"
4: Click OK to Save the changes and close the window.
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