How to move an attachment from one claim to another
Open the Search window
1: Click Search from the Menu - the Search window will open.
Open the required Client
1: If required enter search criteria.
2: Click on the required client - the Client's window will open.
Open the attachment required
1: Click on the Claim,with which the Attachment is currently associated with.
2: Click the History tab - the History of the Claim will open.
3: Double click the Attachment - the Scanned Item Details window will open.
Move the attachment to a different claim.
1: Click on the drop-down menu.
2: Select which claim you require the attachment to be moved to.
3: Click OK - the scanned Item Detail window will close.
Save your changes
1: Click OK to save and close the Client window.
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