How to Add to, Change or Delete a status to/from the drop down list
Open the Status Drop Down List window
1: Click Admin on the menu.
2: Select Drop Down Lists ---> Status List from the drop down menu - the Status List window will open.
Add a Status
1: Click New from the menu - the New Status window will open.
Key in details and select actions
1: Add a Description by typing in the Description box.
2: IF required - Click ... to add an Action to run.
Select an Action from the list
1: Select required Action from the list.
2: Click OK - the Window will Close.
Select claim type associated with this Status
1: Click the Claim Types tab - the Claim Types window will open.
2: Tick the boxes to associate the Claim Type with the Status.
3: Click OK to close the window.
Change a Status
1: Select the Status that requires changing.
2: Click Edit - The Edit Status window will open.
Make the changes
1: Change the required information in the General tab and the Claim Types tab
2: Click OK - the window will close.
Delete a Status
1: Select the Status to delete.
2: Click Delete - the item will be deleted.
3: If deleted in error - Click Undelete to reverse.
4: Click OK to close the window.
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